Originally Posted by vanmorrison View Post
connect via ssh
cd /home/dolinaad/
ls -alh

post the entire output here.
if you have recently transferred the account, most likely the owner is root

Not sure what SSH is.. but as you can see in the error log:
[error] [client] client denied by server configuration: /home/dolinaad/public_html/403.shtml

the username dolinaad is the client’s username.

I simply opened a cpanel account for him on HWM and he installed wordpress and did the transfer by himself.

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