Beware of 1and1.com

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Beware of 1and1.com they don’t care about their customers, we have with our 1and1.com account more than 8 years and suddenly because one malicious user uploaded illegal pictures to one of our servers they shutdown the server and cancelled all our other servers.

The first time we have this issue they shutdown the server for 5 days without sending us any email, then after a lot of emails they reply that they were checking the issue with the legal team and they send us the original email so that we can delete the illegal pictures, after that our server was online and after 5 months that again a user uploaded illegal pictures they shutdown our server and they don’t send us the original email and they don’t let us access to the server.

Only an abusive company treat their customers like 1and1.com, they don’t care about their customers, they don’t care that you were a customer for more than 8 years, it is not important for them that in 8 years you never have a single issue, if a user uploads illegal pictures to your server there is nothing you can do because they will shutdown your server and cancel all your other servers.

Because 1and1.com cheap prices we always have our doubts about them, and I was correct because after 8 years we have one big issue with them.

Also after they cancel your account you can’t no longer access to your domains you need to call them to transfer them to another registrar.

In 15 years that we are online we have never seen a most abusive company like 1and1.com, they don’t have strict rules in the abuse department, they do whatever they think is right without following strict rules or checking the customer history.

If you don’t want to live a nightmare stay away from 1and1.com they don’t deserve your money, there are a lot of good and professional hosting companies that will never be so abusive like 1and1.com with their customers.

1and1.com treat their customers like criminals when issues like this appears.

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