Cast-Control – MediaCP – What are they doing?

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I wonder if anyone else has licenses from Cast-Control for their mediacp?

I inherited a long standing account with them last year and so far I don’t think I’ve ever had support/sales/whatever contact with them that didn’t drag on for weeks.. or was actually answered. First time round was admittedly my fault – multiple PayPal subscriptions were set up which ended up with a large credit balance. Getting that resolved took over 3 weeks.

I’ve also had a ticket in with them for a week now (I think) that hasn’t been answered. Even to the point where it was automatically closed because of it.

Does anyone know of a better way to contact these clowns so that you can speak to someone who a) knows what they’re doing b) gives a sh!t about helping customers and c) can actually get things done?

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