Keep in mind, this was my ninth support ticket since January of 2014. I’ve been a customer since 02/2012:
Quote:
| Hi James,
This is indeed a glitch in Cloud DJ. I have passed the information and your debug log to the development team to look in to. I have also checked over your schedule in the Wavepanel database and ensured all scheduled shows are set to start/end at the correct times. Have you experienced any other instances of this issue since Saturday? Regards, Aaron Corkin |
Quote:
| James Tylee || Client None that we’ve caught, ironically, these glitches only occur during IMPORTANT times. Our frustrations are mounting as you can see. |
Quote:
| Hi James,
Hopefully this issue will not reoccur. Looking at your schedule in the Wavepanel control database there is nothing in there that would trigger a premature song skip action. If you do experience another occurrence please reply to this email. Regards, Aaron Corkin |
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