Old

Today, 06:50 PM





Junior Guru Wannabe










 

Join Date: Oct 2001

Location: Secaucus NJ


Posts: 45









Looking to revamp our welcome email that goes out to new sign ups.

Other than the obvious, log in information, server information etc. would you share what other information you include in your welcome email to your new sign ups?

thanks























Old

Today, 06:57 PM





Smothered in Country Gravy










 

Join Date: Nov 2002

Location: Portland, Oregon


Posts: 1,830









Links to support methods / contact information is always good. Maybe the URL to your FAQ or KB, policy URLs, server status graphs, etc., are also good additions to “the usual”.







__________________
?? John Edel, Owner & Systems Administrator
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? Jetfire Networks L.L.C.
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? Optimized OpenVZ Virtual Servers | SolusVM | Virtualizor | cPanel | InterWorx | Overselling is Against Our Religion

















Old

Today, 06:57 PM





Junior Guru Wannabe








 

Join Date: Feb 2014


Posts: 37







The time and date, (joking)

i would say it varies from what your selling…

I would include dns info, so clients know what to change there domain name servers too.























Old

Today, 06:59 PM








A link to an internal wiki is always great, and informative for clients with zero technical background

TOS link is always good to put the rules at the very beginning than having to inform them when theres a complaint.

















Old

Today, 10:03 PM





Aspiring Evangelist








 

Join Date: Feb 2003


Posts: 396







Use headers and sub headers as customers won’t want to search through multiple lines for what they need.

Control Panel Access
Email Settings
Support Area
Accounting Area
IP Address







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