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e-commerce website loads real slow

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I have an e-commerce website I just got design. It uses wordpress and the woocommerce plugin. It takes about 5-7 seconds to load the page. Very slow. Now I have contacted my web host and they say its a plugin. I am on a shared plan and only pay $1 a month.

I ask if I should upgrade and they say it wouldn’t do anything if I switch to a VPS. They said to contact the designer. I did and they said everything looks good on there end. They said its the web host. I don’t know who to believe but I think its the web host. Any help would be much appreciated.I can provide my website if you want to look at it.

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