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As Bruc said, 3 years is still a good amount of time to gain loyalty between host and customer.
Just like having a friend crash at your house. 2-3 weeks..cool, 7+ weeks, you’re now a roommate and need to chip in…unless your on vacation. Who were you with prior to KnowHostn? I’m guessing their not an option at this point. I do find it strange to be kicked off without some form of resolution that could work for both sides. |
We had Dotservant, Ubiquity hosting, and URLjet in the past. Dotservant was great until we got too big and they didn’t offer VPS plans. I tried Ubiquity for a year but ended up running into a lot of downtime. URLjet was fine but I switched to KnownHost when I realized they provided a better value.
KnownHost was my absolute favorite to date. I always recommended them to people I know. After 3 years I managed to get everything configured and tweaked just the way I like it. Unfortunately I’ll have to start that over again.
For now I can only access my site on knownhost servers with the secondary IP to get into cPanel or connect to FTP. I don’t even know if my site or DB is OK. I’ll have to wait to find out when I restore my backup on the new server.
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