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host not allowing non ssl email connections

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One of our reseller hosts has decided to disallow unencrypted communication for POP3/IMAP and SMTP, and they are using a self signed certificate to implement this.

This is causing some problems,

We will need to update our users email clients with new port numbers and they will see a warning message when they reconfigure their clients.

Also gmail pop3 fetcher only works in “strict ssl mode” which means they do not accept self signed certificates.

I have asked my host and they say its not possible for them to install a certficate that gmail accepts.

Is this a normal practice with other hosts? Do you use gmail pop3 checker with your shared hosting accounts?

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