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Host says I need to upgrade (hitting resource limits)

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Just got a notification from my host that I need to upgrade my (shared) hosting package because my account is supposedly spiking all the time and slowing the server down.

Here is the screenshot from my cPanel: http://i.imgur.com/bZxtzmu.png

Is my server usage really over the top?
Because I see the “Average” (green line) is at the bottom of the chart and that should be fine?

Please advise, I don’t want to get scammed


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