Ideastack.com sucks and like a cheater

Big on Hosting. Unlimited Space & Unlimited Bandwidth

I bought 2 seo hosting accounts from ideastack.com on 10/06/2013. I want to close 1 hosting account now. My service’s last day is 12/01/2014. I sent a ticket on 02/01/2014 about close my account.

They said “we can give you 20% new year discount if you choose to renew for 1 year, S Nizar, Support Specialist”

I said “No thanks, please don’t renew automatically and close my account”

But yesterday i received an mobile messages from my bank. My account is automatically extended.

I sent a ticket 10 days ago.

If you think work with ideastack, you should think twice.

Ps. Sorry my bad english

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