masking us, dedicated ip

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I need some input on this, its just crazy

We host and have a dedicated SSL ip address with Godaddy, just found out by pure accident that another website has a sub domain with the same ip address as ours. when you visit their sub domain address you get our front page and any other links, we have set locally, that included our contact form page. again all under there domain name, not ours.

When I called support yesterday, I was told I need to contact the other owner and tell them to change their A record or something, which ironically was a Godaddy hidden WHOIS account, and their was nothing he could do, has anyone ever heard of a odd response like that over something as serious as this or am I over reacting?.

How can someone forward and mask to someone else dedicated ip, especially from within the same host? and can you imagine what this would have done to a high ranked SEO site in the mean time.


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