PIngdom Speed test – "Wait Time" – the server’s fault or not?

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Hi,
I have a client that hosts a WP website with Hostgator. All comments aside about the use of a commercial host, the wait time on a pingdom test varies wildly. Sometimes it’s 5 seconds, sometimes it’s 15 seconds.

Is that a function of Hostgator themselves?

I have a test version of the site on my VPS and I ran the same test and the wait time is <2seconds.

But is there a definitive way to confirm that it’s the shared sever he’s using? I don’t want to make him switch unless I can really prove that that’s the issue.

Thanks

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