Sadly.. My bad review with Bitesites

Big on Hosting. Unlimited Space & Unlimited Bandwidth

Very similar situation as (/showthread.php?t=1258957&highlight=Bitesites)

Been with them for little over 3 years and have had no issues til this past year… Randomly my client login stopped working. I requested a password reset, Got the email to confirm and after that no new password was ever sent. I brought this to their attention months back when I had to send in a ticket to have it reset (Which redirects and 404’s when you click the ticket link in email)… Which is still doing the same exact thing

After a few days and having to submit a ticket I finally got it reset. (Even after offering numerous times on live support I could confirm any account details)

Today my services get suspended without absolutely no reasoning or email in regards to why I’m suspended. So I go to the bitesites homepage, Click contact and attempt to call the number listed (Live support was offline) The number rings to a guy who has absolutely no clue what Bitesites is and the number listed is no longer the actual number for support…

Finally I get to live support and after being explained within 30 minutes I would have a response to my ticket I get one an hour later, with a very abrupt reasoning in to why my hosting was suspended (Sub directory was using too many resources).

I’m now awaiting for them to clear that directory and restore my services.. But still I’m completely in the blind here on why they didn’t try to contact me prior to suspending me.

The overall support I’ve gotten has been sub par from what it used to be… Disappointed.

Reliability: 8/10
Support: 2/10
Speed & Performance: 9/10
Price: 8/10

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