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I have been with for over six years and I have issues!

I missed thier cancellation date by a matter of days, and my card had expired so they were unable to take payment.

I no longer wish them to host one of the 2 websites I have with them. incidentally, the webiste I wish to cancel has not been on line for at least 2 years.

But as they are unwilling to cancel the service of one of the websites I am now getting threats of debt collectors etc as they are saying its ‘all in their terms and conditions’.

Despite the fact I have been with them for 6 years, only just missed their cancellation criteria, plus the fact I would still be willing for them to continue hosting one site they are being heavy handed and are just after the money- customer satisfaction seems
irrelevant to them and I do not want to enter my new card details because they will take the whole amount for both sites.

Anyone know where I stand regarding ‘debt collection’ and third parties? I have been looking at other forums and many other people have had similar issues…..




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