ViperHost company site cert expired w/ little concern

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Why I will not be renewing a shared hosting plan with Viper Host.

Their SSL cert on their company website expired end-October. Browser warnings occur when clients try to access client area to maintain account ( or to pay for renewal ). I submitted a Ticket J34668 mid-November pointing out the cert problem, and got a wonderful non-response:

Quote:

Dear Sir,

I see your site *REDACTED*.com is running.

If you need any more help, please let me know.

And the cert is still expired today. Something that would weigh in the mind of one visiting their site to purchase their services.

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