WestHost is the Worst Hosting Provider

Big on Hosting. Unlimited Space & Unlimited Bandwidth

I moved both my websites over to WestHost from GoDaddy and it was the worst experience ever.

I thought GoDaddy was bad, but WestHost is just as bad!

For over 6 weeks, both my websites (which were on different servers) were either down or they were experiencing extremely slow response times.

Every time I would contact WestHost’s tech support department during these 6 weeks, they would tell me the same thing…that they were seeing the sites fine and that it must be my internet provider’s issue, which was Time Warner. So, they would tell me to contact Time Warner every time.

When I finally started to realize it wasn’t a Time Warner issue and that it was a WestHost issue, I decided to move my sites off of WestHost.

When I contacted WestHost’s cancellation department, that’s when the rep told me that the reason why my sites were slow or were going down was because I was hitting my limits and needed to upgrade my hosting plan.

At no time was I EVER told that from the tech support team! Had I been told that in the first place, I would have upgraded my hosting plan immediately!

I can’t tell you how much traffic I lost and lost revenue because of WestHost inability to tell me what was really going on with my websites.

On their site they say “100% Satisfaction Promise”

I paid for a year up front for both websites and was completely dissatisfied with their service and asked for a refund for the unused portion of hosting plans.

They refused to give me a refund…

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