What about shared hosting data security ? Is this Legal ?

Big on Hosting. Unlimited Space & Unlimited Bandwidth


I run a WP that has lot of traffic (20-30 concurrent visitors live all day)
and after the earlier failure of some small shared hosting companies I tried
(all had me down more than 15% of time, due to “high load”,
as it seems they want only victims and losers with no traffic,
not successful high traffic sites, as they are oversold like hell)

I gave a try to a big fish, which is recommended to be of the best,
by what I read in some forums.

So, after getting live on HostGator, I tried to run and optimize more my site.

In first 2 weeks, I didn’t had any important problem, just few disconnects
or failures 1 of 100 visits, but nothing too important to alert me…

After some more days, I reached a point of 30-40 concurrent visitors…

Then, the nightmare begins!

The site, was more than 30% of the time down, due to resource restrictions
and other unexpected things…

Finally, to keep this short, after a hell of waiting time in live chats
and delayed tickets, for around 5-6 days, and most of the day offline
due to their limits, I decided to move out to other provider.

The outcome: the site did not work in the new provider, HostGator had
modified parts of our files
, including adding (probably as admin or a script,
a code in .htaccess files, that had few dozens of IPs whitelisted (including
mine, which support asked some times) and had blocked all the rest Internet!)
which took us some more time to fix everywhere and make the site work.

So, my questions are:

– Are all shared hostings so crappy ?

– Does the shared hosting provider / admin, have the right to access,
view & modify your files and source codes ???

– Is anything of their actions illegal or it is common practices ?

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