What are the things that can get your shared account suspended?

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Old

Today, 08:17 AM





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Hi, noob question;

As stated in the title – apart from exceeding disk space, bandwidth and hosting illegal content.

Note: I’m excluding unlimited space and bandwidth from the question.

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Old

Today, 08:25 AM





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Excessive server resources usage ( CPU / Memory).







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Old

Today, 08:26 AM





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High amount of visitors in a short period of time. For example 2000 visits in 15 minutes.

















Old

Today, 08:31 AM





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It should be in the terms of service of a host. The one obvious additional example I can think of is sending spam. Sometimes suspending an account is the only way to stop the spam going out. In an ideal world, there’d be no malicious customers, only ones who haven’t realised that what they are doing counts as spam. A simple e-mail would lead to them apologising and stopping.

But we’re not in that world. Perhaps they get that e-mail immediately, so they’ll happily apologise and stop but it takes a while. Or perhaps it’s deliberate and they’d only stop when forced. So sometimes, it’s necessary to suspend the account and then discuss the issue.







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Old

Today, 08:34 AM





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Exceeded CPU abuse also leads to suspend

















Old

Today, 08:36 AM





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high cpu usage, high mysql usage or you dispute your payment







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Old

Today, 08:37 AM





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Filesharing
Abusive CPU/RAM Scripts
Sending High Volumes of SPAM/Incorrect Delivered Mail.

This does depend on the providers ToS of course.

















Old

Today, 08:42 AM





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How can I check all these in term of easily understandable numbers before purchasing any plan? Basically so that I can avoid them before the host suspended my account out of the blue.

Also, does mass forum emails to members count as spam?
If not, then same as my first question i.e. in understandable number for limit.

Add:

Quote:



Originally Posted by i-83
View Post

Filesharing


Even when the disk limit is not transgressed?










Last edited by noobs; Today at 08:45 AM.


Reason: Add question.















Old

Today, 08:47 AM





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Quote:



Originally Posted by noobs
View Post

How can I check all these in term of easily understandable numbers before purchasing any plan? Basically so that I can avoid them before the host suspended my account out of the blue.

Also, does mass forum emails to members count as spam?

If not, then same as my first question i.e. in understandable number for limit.


Several things:

Most hosts will publish an Acceptable Use Policy, often abbreviated to AUP. Read it, and the other terms of service, carefully.

If you’re in any doubt, send them an e-mail to explain what you want to use the site for. Ask if it’s OK by their terms. That’s what I was really saying in my earlier post about spam: Work with them. Discuss any concerns you have about what’s allowed.

As for forum e-mails, spam is e-mailing anyone who has not explicitly asked to be added to your mailing list. If someone has signed up for your forum, then you may e-mail them and it would not be spam. If someone asks to close their account on the forum, then you’d need to honour that and not e-mail them again.

Some hosts have terms in there about “mass mailing”. That’s distinct from spam, so ask them if you’re worried. Shared hosts will have an hourly limit of messages you can send, so use the forum settings to throttle any routine mailings you do to all members – that way they don’t all go out at once.







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Old

Today, 09:18 AM





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DOING NOTHING?

if you have an account without an INDEX page.
Red flag to get suspended.

Noticed when some accounts with registered domains are operating without an index page.

What is you see an account using over 1GB disk space and moderate traffic but without an index page.

Also sites whose main index page are password protected.







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Old

Today, 09:30 AM





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spam, adult content, ililegal content, abuse of ressources, etc
there is many reasons, you shouls read your host tos/aup.







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